DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04 ANSWERS | WEEK 04 ANSWERS: The Today Blog

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Want to Know t ant to Know the Answers to NPTEL DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04? This article will tell you the answer to the National Programme on Technology Enhanced Learning (NPTEL) Course “Developing Soft Skills and Personality”. So read the complete article carefully.

What is Developing Soft Skills and Personality?

The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-around development of personality. Hard or technical skills help to secure a basic position in one’s life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfillment and supreme joy.

Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness, and effective communication skills

CRITERIA TO GET A CERTIFICATE

Average assignment score = 25% of the average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF THE AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

The certificate will have your name, photograph, and score in the final exam with the breakup. It will have the logos of NPTEL and IIT Roorkee. It will be e-verifiable at nptel.ac.in/noc.

DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04 ANSWERS

Question 01 of 25

Which of the following is a positive way of using the Zeigarnik Effect?  

A) Binge watch TV shows  

B) Play video games  

C) Start a difficult task that is important for you to complete  

D) Start a cliffhanger pulp fiction  

E) Reminisce memories of time spent with ex-partner  

F) Keep texting a person who is not texting back to you. 

The answer is – (C) Start a difficult task that is important for you to complete  

Question 02 of 25

When a child grows up, in which order does she normally pick up the four essential communication skills?  

A) Reading, Speaking, Writing, Listening  

B) Speaking, Listening, Reading, Writing  

C) Writing, Listening, Reading, Speaking 

D) Listening, Speaking, Writing, Reading 

E) Speaking, Reading, Listening, Writing  

F) Listening, Speaking, Reading, Writing 

The answer is – (F) Listening, Speaking, Reading, Writing 

Question 03 of 25

Which of the following is a physical barrier to active listening?  

A) Speaker’s incoherence 

B) Antipathy for the speaker 

C) Preconceived notions 

D) Personal stress 

E) Poor acoustics 

F) Cognitive dissonance

The answer is – (A) Poor acoustics 

Question 04 of 25

You are trying to listen to an important lecture, and a political rally is going on just outside which creates a lot of commotion. Which type of barrier does it create for active listening?  

A) Physical barrier 

B) Mental barrier

C) Physiological barrier 

D) Psychological barrier 

E) Emotional barrier 

F) Spiritual barrier

The answer is – (A) Physical barrier 

DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04 ANSWERS

Question 05 of 25

Your colleague wants to discuss her work-related ideas with you. During conversation, you are overenthusiastic to supply gaps in her ideas, and keep interrupting her to let her know where/why she is wrong. Which kind of barrier does this create for active listening? 

A) Gender barrier 

B) Political barrier 

C) Physical barrier 

D) Psychological barrier 

E) Social barrier 

 F) Physiological barrier

The answer is – (D) Psychological barrier 

Question 06 of 25

You are calling a prospective candidate on behalf of your company. Choose the most appropriate line to begin the conversation with.  

A) Good morning, I want you to come down for interview right now.  

B) Good morning, this is Aditya calling from Glocare company. Can you please come down to our office for an interview? 

C) Hi this is Aditya, your name has been shortlisted for interview. You’re a lucky guy!  

D) Err dude, myself Aditya here, can you please do an interview?  

E) Mr. XYZ, don’t miss the interview today; otherwise, you will lose your job! 

F) Hi sweety, good morning. Can you come for interview? 

The answer is – (B)  Good morning, this is Aditya calling from Glocare company. Can you please come down to our office for an interview? 

Question 07 of 25

Your friend has called you to share a troubling incident that has happened in his life. While talking to him, which of the following would be considered improper and insensitive?  

A) Talk to him in a soft and encouraging tone.  

B) Let him know that he can share as much as he’s comfortable sharing.  

C) Make sympathetic verbal gestures.  

D) Put your phone on speaker mode so that your parents and neighbors can be witness to what he’s saying.  

E) Allow him to take his time and speak.

F) Listen to him attentively, and do not multitask while listening to him.

The answer is – (D) Put your phone on speaker mode so that your parents and neighbors can be witness to what he’s saying.  

Question 08 of 25

If a person is talking for too long on the phone, and refuses to hang up, which of the following would be appropriate to do as per the norms of advanced telephone skills?  

A) Let him know that he needs to work on keeping his points short.  

B) Let him know that you do not have time for such long conversations.  

C) Politely let him know that you have another appointment.  

D) Threaten him with dire consequences if he does not hang up.  

E) Pretend that you cannot hear him any longer and disconnect the call.  

F) Abruptly disconnect the call. 

The answer is – (C) Politely let him know that you have another appointment.  

Question 09 of 25

What is a sensible thing to do, when it comes to ensuring an appropriate voice for talking on the telephone?  

A) Take a hot glass of water with some squeezed lemon, before getting on the phone.   

B) Practice voice impersonation of famous people.  

C) Try to talk like a native American. 

D) Record your voice and listen to it, so that you can become comfortable with it.  

E) Try to speak very loudly on the phone.  

F) Continuously speak. Never pause speaking even for a second.  

The answer is – (D) Record your voice and listen to it, so that you can become comfortable with it.  

DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04 ANSWERS

Question 10 of 25

Which of the following is sure to get enhanced by active listening?  

A) Ambiguity 

B) Misunderstanding 

C) Fitness 

D) Lethargy

E) Productivity 

F) Disbelief

The answer is – (E) Productivity  

Note:- Questions 11 to 20 of Developing Soft Skills and Personality week 04 Quiz are Multiple Select Questions where more than one answers are correct. It has partial marking and hence carefully selects the answer choices.

Question 11 of 25

Which of the following will you identify as being essential for developing a successful personality in life?  

A) Good habits 

B) Effective communication skills 

C) Being aggressive and greedy 

D) Interpersonal skills 

E) Avoiding risks due to self-doubt in one’s own abilities 

F) Conflict resolution skills

The answer is – (A), (B), (D), (F)

Question 12 of 25

As far as communication skills are concerned, which of the following are true? 

A) The more one reads, the more one knows.  

B) The more one listens, the more one relinquishes control.  

C) The more one writes, the more one reflects.  

D) The more one reads, the more one becomes idealistic. 

E) The more one listens, the more one learns. 

F) The more one communicates, the more successful one becomes. 

The answer is – (A), (B), (E), (F)

Question 13 of 25

Which of the following are misconceptions about communication? 

A) Speaking, alone, is communication.  

B) Talkative people are not necessarily good communicators.  

C) During negotiations, it is the talkative people who do better communication. 

D) It is up to the speaker to make the audience pay attention to her.  

E) Listening is the most important part of communication.  

F) Listening skills are insignificant for good communication.

The answer is – (A), (C), (F)

Question 14 of 25

Which of the following are true about active listening? 

A) Active listeners spend as much energy as joggers 

B) Active listening requires special intelligence.  

C) Active listening is a cultivated skill.  

D) Active listening is an unconscious process.  

E) Active listening is required in order to become an effective communicator. 

F) Active listening is less important than active speaking.

The answer is – (A), (C), (E)

DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04 ANSWERS

Question 15 of 25

Your close friend is going through an episode of trauma, and he is relating that experience to you. The best thing you can do at the moment is to make sure that you play the role of an active listener to him. How will you ensure that you do that? 

A) Make sure you are not multitasking while listening to him. 

B) Compel him to listen to your episodes of traumas.   

C) Make sure you make him feel safe and comfortable to speak to you.  

D) Make sure that you make him feel that it is very important to you to listen to him.  

E) Don’t allow him to take any pauses, always fill the gaps and silences with some conversation. 

F) Offer sympathetic and patient verbal cues. 

The answer is – (A), (C), (D), (F)

Question 16 of 25

Which of the following are true about the effectiveness of active listening?  

A) It helps you stay updated with a lot of rumors.  

B) The better active listening skills you have, the more people will come forward to bestow success on you.  

C) It decreases conflict and increases productivity at personal and professional levels.  

D) It helps you multitask while listening.  

E) It has a great impact on job effectiveness.  

F) It helps you pry on conversations that you have no business listening in to.

The answer is – (B), (C), (E)

Question 17 of 25

Which of the following are psychological barriers to effective listening? 

A) Negativity towards the speaker  

B) Prejudging the speaker  

C) Disinterest in the topic  

D) Feeling sick with an urgency to vomit 

E) Carrying some bias  

F) Feeling too cold

The answer is – (A),(B), (C), (E)

Question 18 of 25

Which of the following are part of good telephone etiquette? 

A) If not prepared for the conversation, request the person to call back some other time.  

B) Do not begin or end the conversation with any greetings.  

C) Always make sure that you are prepared to take down notes, if required.   

D) Never say things like “thank you,” “please,” or “sorry.”  

E) Never ask the caller’s permission for anything you do.  

F) Always be very polite and respectful, no matter what.

The answer is – (C), (F)

Question 19 of 25

Which of the following phrases can you use to handle angry or difficult callers?

A) I understand the reasons for your disappointment. 

B) I would like to apologize for the inconvenience that you faced.  

C) How can you hold us responsible and blame us for your problems?  

D) If you were smarter, you wouldn’t be facing this problem in the first place.  

E) Thank you for your patience, let me try to help you with your problem.  

F) Wait, why are we having this conversation exactly?

The answer is – (A), (B), (E)

DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04 ANSWERS

Question 20 of 25

Carrying deep-rooted beliefs to a lecture can result in the following:  

A) Superficial listening 

B) Open minded evaluation 

C) Misunderstanding the speaker 

D) Unwillingness to analyze and accept the facts 

E) Enhanced receptivity 

F) Unbiased opinions

The answer is – (A), (C), (D)

Developing Soft Skills and Personality Assignment 04 Answers 2021 Q21 to 25 True & False

Question 21 of 25

Hearing is a mental activity. Listening is a physical activity. 

A) True

B) False

The answer is – (B) False

Question 22 of 25

Listening involves reception of ideas, picking up non-verbal cues, retaining ideas, processing them, and responding to them. 

A) True

B) False

The answer is – (A) True

Question 23 of 25

Normally, people remember 40% of what they heard within 8 hours. 

A) True

B) False

The answer is – (B) False

Question 24 of 25

A good listener pays attention not just to words, but also to facial expressions and body language of the speaker. 

A) True

B) False

The answer is – (A) True

Question 25 of 25

Preconceived opinions are the most important requirements for being a good listener. 

A) True

B) False

The answer is – (B) False

👇 Previous Week Answers: Assignment 03 👇

ASSIGNMENT 03 DEVELOPING SOFT SKILLS AND PERSONALITY

CHECKOUT THIS ALSO:

01 – DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 01 ANSWERS 👈

02 – DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 02 ANSWERS 👈

03 – DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 03 ANSWERS 👈

04 – DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 04 ANSWERS 👈

05 -DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 05 ANSWERS 👈

06 – DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 06 ANSWERS 👈

07 – DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 07 ANSWERS 👈

08 – DEVELOPING SOFT SKILLS AND PERSONALITY ASSIGNMENT 08 ANSWERS 👈

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